Staff we spoke to told us “It’s really good, we get regular supervisions and great training” and “Avon Lee is the best home I have worked for, support is brilliant and we get very good training, I feel very supported by the manager, deputy manager and my colleagues”.
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One relative told us “staff are brilliant, dad is very happy here”. One person told us “it’s just perfect, staff are excellent”. “I am very independent and staff allow me to be which is great”.
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“My father had been a resident at Avon Lee for 5 years. As he became more frail the staff often went ‘the extra mile’ to keep his spirits up and to help him maintain his independence.” “During his ‘final week’ the staff cold not have done more – some even came in to see him on their day off “in...
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